banner start image

Stay Updated with

Find out how CipherChat handles software updates and maintenance. Get information on new features, scheduled downtime, and how to stay informed about platform enhancements.

faq-banner-image.svg

For more detailed information about our update policies, visit our updates and maintenance page or contact our support team. Join us to keep your communication platform up-to-date with the latest features.

To stay informed, you can subscribe to our update notifications, check our maintenance schedule on the dashboard, or visit our blog for the latest news on platform enhancements.

CipherChat takes extensive measures to protect your data during updates and maintenance. All data is backed up, and we ensure that your information remains secure and intact throughout the process.

While rolling back to a previous version is not typically supported, our support team can assist with resolving any issues that arise from updates. We focus on ensuring that the latest version meets your needs.

Maintenance durations vary depending on the scope of the work, but CipherChat aims to complete maintenance as quickly as possible to minimize downtime. We provide estimated times in our notifications.

Yes, CipherChat welcomes user feedback and feature requests. You can submit your suggestions through our support portal, and our development team will consider them for future updates.

Scheduled maintenance is communicated well in advance, and we work to minimize any disruption to your service. Maintenance typically occurs during off-peak hours to reduce impact on your operations.

If you experience issues after an update, you can consult our troubleshooting guides or contact our support team for assistance. We are committed to resolving any problems quickly and effectively.

Yes, CipherChat provides notifications about upcoming updates and maintenance schedules. You’ll receive alerts in advance, allowing you to prepare for any potential downtime.

CipherChat regularly releases updates to enhance the platform’s features, security, and performance. These updates are designed to keep the platform running smoothly and to introduce new functionalities.

communication-shadow

Ready to transform your communication?

Get started with CIPHER Chat today.
chat-big-icon